Terms Of Use

Welcome to the RackXpert website. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions.

1. Acceptance of Terms

By using the RackXpert website (www.rackxpert.co.za), you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use our website.

2. Use of Website

You may use this website for lawful purposes only. You agree not to:

• Use the website in any way that violates any applicable local, national, or international law

• Attempt to gain unauthorized access to any part of the website or its servers

• Interfere with or disrupt the website or servers connected to it

• Transmit any viruses, malware, or other harmful code

3. Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the property of RackXpert and is protected by South African and international copyright laws. You may not reproduce, distribute, modify, or republish any content without our express written permission.

4. Product Information and Pricing

We strive to provide accurate information about our roof rack products and services. However, we do not guarantee that all product descriptions, specifications, or pricing on this website are complete, accurate, or current. We reserve the right to:

• Modify or discontinue products without notice

• Correct errors, inaccuracies, or omissions at any time

• Change pricing without prior notice

All quotes provided are valid for 30 days unless otherwise stated.

5. Quotations and Orders

When you request a quote through our website or other communication channels:

• Quotes are provided free of charge and without obligation

• Quotes are estimates based on the information provided

• Final pricing may vary based on actual vehicle specifications and installation requirements

• We reserve the right to refuse service to anyone for any reason

6. Installation Services

Our on-site installation services are subject to the following conditions:

• Installation scheduling is subject to availability

• You must provide accurate vehicle information for proper fitting

• Installation location must be safe and accessible for our team

• You are responsible for ensuring the vehicle is available at the scheduled time

• Additional charges may apply for locations outside our standard service area

7. Warranty and Liability

Product Warranty:

• All RackXpert roof racks come with a workmanship guarantee on factory-made parts

• Warranty terms will be provided at the time of purchase

• The warranty does not cover damage caused by misuse, accidents, or improper loading

Limitation of Liability:

• RackXpert is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services

• Our total liability is limited to the amount paid for the product or service in question

• We are not responsible for damage to vehicles or property during installation if caused by factors beyond our control

8. User Submissions

If you submit any content to our website (such as testimonials, reviews, or photos), you grant RackXpert a non-exclusive, royalty-free, perpetual license to use, reproduce, and display that content for marketing and promotional purposes.

9. Links to Third-Party Websites

Our website may contain links to third-party websites for your convenience. We do not endorse or assume responsibility for the content, products, or services of these external sites.

10. Indemnification

You agree to indemnify and hold RackXpert, its owners, employees, and agents harmless from any claims, damages, losses, or expenses (including legal fees) arising from your use of our website or services, or your violation of these Terms of Use.

11. Governing Law

These Terms of Use are governed by the laws of the Republic of South Africa. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of South Africa.

12. Modifications to Terms

RackXpert reserves the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes constitutes acceptance of the revised terms.

13. Severability

If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14. Contact Information

If you have any questions about these Terms of Use, please contact us:

RackXpert
147 Deodar St, Pomona AH
Kempton Park, 1619
South Africa

Email: [email protected]
Phone: +27 71 404 9887
Business Hours: Monday - Friday, 8:30am – 4:30pm

CONSENT

By using the RackXpert website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and Terms of Use.

Last Updated: 10 November 2025.